Title: Hotel Operations Management, 3rd Edition
Author: David K. Hayes, Jack D. Ninemeier, Allisha A. Miller
Publisher: Pearson
Description:
“Hotel Operations Management, 3rd Edition” by David K. Hayes, Jack D. Ninemeier, and Allisha A. Miller is a comprehensive guide covering all aspects of hotel operations management. This extensively revised edition provides invaluable insights into the strategies and techniques essential for successful hotel management in today’s competitive hospitality industry. From front office operations and housekeeping to food and beverage management and revenue management, the book offers practical advice and real-world examples to help hotel managers optimize efficiency and guest satisfaction. With updated content reflecting the latest trends and technologies in the field, this edition equips both students and professionals with the knowledge and skills needed to excel in hotel operations. Whether used as a textbook or a reference guide, “Hotel Operations Management” remains an indispensable resource for anyone involved in the hospitality sector.