Communicating at Work (12th Edition):
Summary: “Communicating at Work” provides a comprehensive overview of communication theory and practice in the workplace. In this 12th edition, the book covers key topics such as interpersonal communication, group communication, organizational communication, and intercultural communication. It explores the role of communication in various workplace contexts, including leadership, teamwork, conflict resolution, and customer service. With its practical insights, real-world examples, and interactive exercises, this textbook equips students with the communication skills and strategies needed to succeed in today’s diverse and dynamic work environments.
Authors: Ronald B. Adler, Jeanne Marquardt Elmhorst, and Kristen Lucas are among the authors of this book.
Publisher: McGraw-Hill Education
Publication Year: 2018
ISBN-10: 1259870566
ISBN-13: 978-1259870561