Title: Administration and Management in Criminal Justice: A Service Quality Approach, 3rd Edition
Authors: Jennifer M. Allen, Rajeev Sawhney
Publisher: SAGE Publications, Inc.
Description: “Administration and Management in Criminal Justice: A Service Quality Approach” offers a comprehensive examination of the principles and practices of administration and management within the criminal justice system. Authored by Jennifer M. Allen and Rajeev Sawhney, this 3rd edition textbook provides a unique perspective by emphasizing the importance of service quality in criminal justice organizations. The book covers key topics such as leadership, organizational culture, strategic planning, budgeting, staffing, and performance evaluation, all through the lens of delivering high-quality services to stakeholders. With updated content reflecting the latest trends and challenges in the field, this edition incorporates case studies, practical examples, and discussions on emerging issues to help students understand the complexities of administering and managing criminal justice agencies. Whether you’re a student studying criminal justice or a practitioner working in the field, this book serves as an invaluable resource for developing the knowledge and skills necessary to lead and manage effectively in today’s criminal justice organizations.